WBS Help Centre
Announcements

View our online self-help article here:
https://warwickbs.atlassian.net/wiki/spaces/CUS/overview
Find and subscribe to WBS system status updates, such as my.wbs: https://status.wbs.ac.uk

  1. WBS Help Centre
  2. eSolutions Helpdesk

eSolutions Helpdesk

Welcome! You can raise an eSolutions Helpdesk request from the options provided.

Other types of Requests

Additional Research Computing Request Form

Request access to additional computing resources for research purposes

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"6b953d25c67cee78b895666270b057cf49cb4a61_lout","branding":{"id":"2","key":"hd2","name":"eSolutions Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/932b9638-2024-4995-9cf9-8fad28f64373/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTUyMTZkNi01MWM3LTQ1ZGUtYmJmOS1jMGI1MTY1Zjk3ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzMmI5NjM4LTIwMjQtNDk5NS05Y2Y5LThmYWQyOGY2NDM3MyI6WyJyZWFkIl19LCJleHAiOjE3NTI0OTkyNzAsIm5iZiI6MTc1MjQ5ODY3MH0.mPZQlmc91nc8VuLrfsbksL_ALDewGKlzhpvVQWNoPRY&client=955216d6-51c7-45de-bbf9-c0b5165f97e2&mode=fit","logoId":"932b9638-2024-4995-9cf9-8fad28f64373","isLogoAvailable":true,"helpCenterTitle":"Welcome to the WBS Help Centre","sharedPortalName":"WBS Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the WBS Help Centre","sharedPortalName":"WBS Help Centre","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTUyMTZkNi01MWM3LTQ1ZGUtYmJmOS1jMGI1MTY1Zjk3ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTI0OTkyNzAsIm5iZiI6MTc1MjQ5ODY3MH0.pGbF0JdDmuA--1fqXfOX2RL7g4EUtqHMu9Tr-S-D6MM&client=955216d6-51c7-45de-bbf9-c0b5165f97e2&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"hd2","projectId":10001,"serviceDeskId":2,"name":"eSolutions Helpdesk","description":"<p>Welcome! You can raise an eSolutions Helpdesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"73","name":"Add Guest Speaker(s) to Module Feedback","descriptionHtml":"","callToAction":"Add Guest Speaker(s) to Module Feedback","introHtml":"<p>Request to add guest speaker(s) to end of module feedback form</p>","icon":10514,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[13,3],"key":""},{"id":"58","name":"Additional Research Computing Request Form","descriptionHtml":"","callToAction":"Additional Research Computing Request Form","introHtml":"<p>Request access to additional computing resources for research purposes</p>","icon":10469,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[13],"key":""},{"id":"77","name":"Eikon Remote Access Request","descriptionHtml":"","callToAction":"Eikon Remote Access Request","introHtml":"<p>Request access to one of virtual Eikon terminals</p>","icon":10550,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[5],"key":""},{"id":"40","name":"Gillmore Lab Visitor Request Form","descriptionHtml":"<p>Please note you cannot request access for yourself - this must be requested via a member of the WBS Gillmore team</p>","callToAction":"Gillmore Lab Visitor Request Form","introHtml":"<p>Request a Visitor (non-WBS) username and access to the Gillmore Labs using this form</p>","icon":10517,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[6],"key":""},{"id":"60","name":"iPad Application Form","descriptionHtml":"","callToAction":"iPad Application Form","introHtml":"<p>Use this form to request a work-provided iPad (Staff only)</p>","icon":10534,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[4],"key":""},{"id":"61","name":"Mobile Phone Application Form","descriptionHtml":"","callToAction":"Mobile Phone Application Form","introHtml":"<p>Use this form to apply for a work-provided mobile phone (Staff only)</p>","icon":10471,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[4],"key":""},{"id":"18","name":"My.wbs Page Access Request","descriptionHtml":"<p>Please include what page or area you are trying to access with a link if possible</p>","callToAction":"My.wbs Page Access Request","introHtml":"<p>For requesting access to a particular my.wbs page or area</p>","icon":10526,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[5],"key":""},{"id":"59","name":"Non-Standard IT Equipment Request","descriptionHtml":"","callToAction":"Non-Standard IT Equipment Request","introHtml":"<p>For non-standard IT Equipment, including IT accessories and peripherals (Staff only)</p>","icon":10550,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[4],"key":""},{"id":"16","name":"Report an A/V problem","descriptionHtml":"","callToAction":"Report an A/V problem","introHtml":"<p>For reporting problems with the audio visual equipment in lecture theaters (e.g projectors)</p>","icon":10521,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[3],"key":""},{"id":"19","name":"Request Administrator help","descriptionHtml":"","callToAction":"Request Administrator help","introHtml":"<p>Request help with an action that requires a WBS Administrator</p>","icon":10516,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[5],"key":""},{"id":"14","name":"WBS Door Access Request","descriptionHtml":"<p>Please include the name, reason, dates/times and rooms access is required.</p>","callToAction":"WBS Door Access Request","introHtml":"<p>Request access to WBS buildings or rooms</p>","icon":10458,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[5,3],"key":""},{"id":"13","name":"WBS IT help","descriptionHtml":"<p>Please fill out the below fields with as much detail as possible.</p>","callToAction":"WBS IT help","introHtml":"<p>Get general WBS IT help or help with a query not covered by the other request types</p>","icon":10541,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[13],"key":""},{"id":"72","name":"WBS IT Onboarding Request","descriptionHtml":"","callToAction":"WBS IT Onboarding Request","introHtml":"<p>Request IT access and hardware for a New WBS Employee</p>","icon":10514,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[3,6],"key":""},{"id":"27","name":"Device Handover","descriptionHtml":"","callToAction":"Device Handover","introHtml":"","icon":10532,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Common Requests"},{"id":4,"name":"IT Equipment Requests"},{"id":5,"name":"Access Requests"},{"id":6,"name":"New Usercode Requests"},{"id":13,"name":"Other types of Requests"}],"orderMapping":{"3":[73,72,16,14],"13":[73,58,13],"5":[77,14,19,18],"4":[61,59,60],"6":[72,40]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e968a094-f38a-36cc-b898-fb484424474b","appLinkName":"System Confluence","appLinkUrl":"https://warwickbs.atlassian.net/wiki","spaceKey":"CUS","spaceName":"Helpdesk Customer Portal","spaceUrl":"https://warwickbs.atlassian.net/wiki/spaces/CUS","isServer":false},"labels":[],"projectKey":"HD2","serviceDeskId":2,"kbLinkDomainURLs":["https://warwickbs.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD2","userLanguageHeader":"Announcements","userLanguageMessageWiki":"<p>View our online self-help article here:<br> <a href=\"https://warwickbs.atlassian.net/wiki/spaces/CUS/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://warwickbs.atlassian.net/wiki/spaces/CUS/overview</a><br> Find and subscribe to WBS system status updates, such as my.wbs: <a href=\"https://status.wbs.ac.uk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://status.wbs.ac.uk</a></p>","defaultLanguageHeader":"Announcements","defaultLanguageMessage":"View our online self-help article here:\nhttps://warwickbs.atlassian.net/wiki/spaces/CUS/overview\nFind and subscribe to WBS system status updates, such as my.wbs: https://status.wbs.ac.uk","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTUyMTZkNi01MWM3LTQ1ZGUtYmJmOS1jMGI1MTY1Zjk3ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI0OTk4NzAsIm5iZiI6MTc1MjQ5ODY3MH0.wxatcNlrfUg2BC7MhlLfAGI6qnpKLrsEVC4MWpIB0Ts","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"955216d6-51c7-45de-bbf9-c0b5165f97e2","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":58,"projectId":10001,"issueType":{"id":"10004","name":"Task"},"form":{"name":"Additional Research Computing Request Form","descriptionHtml":"","callToAction":"Additional Research Computing Request Form","intro":"<p>Request access to additional computing resources for research purposes</p>","instructions":"","icon":10469,"iconUrl":"https://warwickbs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"<p>(Migrated on 15 Jan 2023 19:16 UTC)</p>","descriptionHtml":"<p>&lt;p&gt;(Migrated on 15 Jan 2023 19:16 UTC)&lt;/p&gt;</p>","required":true,"displayed":false,"presetValues":["Research Computing Request form"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/58","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/58","calendarParams":{"firstDay":0,"date":"2025-07-14T14:11:10+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e968a094-f38a-36cc-b898-fb484424474b","appLinkName":"System Confluence","appLinkUrl":"https://warwickbs.atlassian.net/wiki","spaceKey":"CUS","spaceName":"Helpdesk Customer Portal","spaceUrl":"https://warwickbs.atlassian.net/wiki/spaces/CUS","isServer":false},"labels":[],"projectKey":"HD2","serviceDeskId":2,"kbLinkDomainURLs":["https://warwickbs.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTUyMTZkNi01MWM3LTQ1ZGUtYmJmOS1jMGI1MTY1Zjk3ZTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI0OTk4NzAsIm5iZiI6MTc1MjQ5ODY3MH0.wxatcNlrfUg2BC7MhlLfAGI6qnpKLrsEVC4MWpIB0Ts","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"955216d6-51c7-45de-bbf9-c0b5165f97e2","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":2,"updated":"2023-05-03T13:01:15.616132Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[58],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Research Computing Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"6f78f860-34a1-4082-bea6-4ea8a77fb46f"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Please provide as much information as you can so we can best assist you with any additional computing resources you may required for your research. "}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"a449fba1-e315-493f-8295-94bc5dedac44"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"fa4a81a3-2819-4d95-838c-570d052c912d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"9f7404c9-92bf-442a-98d6-982612932182"}},{"type":"paragraph","content":[{"type":"text","text":"Please answer the following if you know what resources you require, if relevant for your use case:"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"4f77792c-4796-4532-840b-2b73097333bf"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":8},"localId":"c5614a0f-31ea-4bc3-909f-43fd8a11c3de"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"d4e86432-4cef-43ea-80ae-56cc0561d619"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":10},"localId":"a6748286-9959-4b92-b309-c10432419677"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"c4957e68-e371-4cc8-8fe8-9b69ab06fee1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":12},"localId":"ffa48295-4af3-4236-846b-cd47e04f1450"}}]}],"conditions":{},"sections":{},"questions":{"12":{"type":"rt","label":"Any additional information or requirements","description":"e.g any specific apps that may need to be installed","validation":{"rq":false},"choices":[],"questionKey":""},"8":{"type":"ts","label":"Est. GPU","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"4":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"cs","label":"Current Status","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Faculty","other":false},{"id":"2","label":"PhD/Postdoc","other":false}],"questionKey":""},"10":{"type":"ts","label":"Est. required RAM","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"rt","label":"Please provide a brief explanation of your intended goal or use case.","description":"If you know the exact resource you require please also indicate that here e.g. AWS","validation":{"rq":true},"choices":[],"questionKey":""},"7":{"type":"ts","label":"Est. CPU","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"11":{"type":"ts","label":"Desired Operating System","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"ts","label":"Est. Number of Cores","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"6f78f860-34a1-4082-bea6-4ea8a77fb46f"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":2,"updated":"2023-05-03T13:01:15.616132Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[58],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":2,"name":"Research Computing Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"6f78f860-34a1-4082-bea6-4ea8a77fb46f"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Please provide as much information as you can so we can best assist you with any additional computing resources you may required for your research. "}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"a449fba1-e315-493f-8295-94bc5dedac44"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"fa4a81a3-2819-4d95-838c-570d052c912d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"9f7404c9-92bf-442a-98d6-982612932182"}},{"type":"paragraph","content":[{"type":"text","text":"Please answer the following if you know what resources you require, if relevant for your use case:"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":7},"localId":"4f77792c-4796-4532-840b-2b73097333bf"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":8},"localId":"c5614a0f-31ea-4bc3-909f-43fd8a11c3de"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"d4e86432-4cef-43ea-80ae-56cc0561d619"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":10},"localId":"a6748286-9959-4b92-b309-c10432419677"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"c4957e68-e371-4cc8-8fe8-9b69ab06fee1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":12},"localId":"ffa48295-4af3-4236-846b-cd47e04f1450"}}]}],"conditions":{},"sections":{},"questions":{"12":{"type":"rt","label":"Any additional information or requirements","description":"e.g any specific apps that may need to be installed","validation":{"rq":false},"choices":[],"questionKey":""},"8":{"type":"ts","label":"Est. GPU","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"4":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"5":{"type":"cs","label":"Current Status","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Faculty","other":false},{"id":"2","label":"PhD/Postdoc","other":false}],"questionKey":""},"10":{"type":"ts","label":"Est. required RAM","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"rt","label":"Please provide a brief explanation of your intended goal or use case.","description":"If you know the exact resource you require please also indicate that here e.g. AWS","validation":{"rq":true},"choices":[],"questionKey":""},"7":{"type":"ts","label":"Est. CPU","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"11":{"type":"ts","label":"Desired Operating System","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"9":{"type":"ts","label":"Est. Number of Cores","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"6f78f860-34a1-4082-bea6-4ea8a77fb46f"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=warwickbs","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6b953d25c67cee78b895666270b057cf49cb4a61_lout","baseUrl":"https://warwickbs.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://warwickbs.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"955216d6-51c7-45de-bbf9-c0b5165f97e2","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ff97f67e02d34f74863c99cc09d4968a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}