Qualtrics - Advanced Surveying Software

What is Qualtrics?

Qualtrics is an industry-leading provider of enterprise feedback management and survey software solutions. WBS shares an unlimited site licence with the Economics Department..

In addition, there is a University site-wide licence administered by central ITS and this should be used for all non-WBS students (including Economics students). Full details of how to request an account can be found under the ITS Software pages.

You can see a demo survey here.

How can I sign up for an account?

For the page below you will be required to sign in. Please ensure you use your IT Services username (typically starts bs*** or u14****). If you have problems logging in please email help@wbs.ac.uk

How do I access Qualtrics?

After signing up (see above) you can access Qualtrics by visiting http://wbs.qualtrics.com

Training & Support

How to avoid being marked as spam

The Qualtrics support page Avoid Being Marked as Spam has some good advice, including using a custom 'From Address' when sending emails via Qualtrics. By default, emails sent through Qualtrics come from the noreply@qemailserver.com email address. However, as email providers are becoming more aggressive in preventing spam email, you can change the address in a number of ways:

  1. Use any of THREE Qualtrics 'From' addresses (NB you can choose what goes before @ but it is recommended to use 'noreply@....):
  2. Use your @wbs.ac.uk email address (or @mail.wbs.ac.uk if you have one) NB this only applies for sending to @wbs.ac.uk email recipients.

WBS STAFF: For anonymous surveys, it is recommended to use WBS Business to provide a link to reduce the volume of email traffic to User's Inbox.